![]() If you have configured an application or device to automatically log you in and those credentials have changed, your account may become locked out. Wait five minutes or change your password. Canvas, Office 365, Google Workspace), your IdentiKey will be locked out. After five unsuccessful IdentiKey login attempts in CU Boulder services (e.g.If you’ve been locked out because you forgot your security questions in IdentiKey Manager, you must call the IT Service Center to be unlocked.Please be aware of the lockout precautions in place for CU Boulder services if you enter your IdentiKey password wrong: If you’re unable to use IdentiKey Manager to update your password, contact the IT Service Center. ![]() Change your password in IdentiKey Manager following the Forgot my password or Activate My IdentiKey instructions. If you missed the deadline to change your IdentiKey password, your password has been reset by OIT. Do not re-use your IdentiKey password for other websites like your bank account or your personal email. Only use your IdentiKey password for IdentiKey authenticated applications.Provide yourself a little extra time before class or a meeting to ensure you have time to access everything you need. After you change your password it may take additional time to log into each service where you use your IdentiKey, especially if you are off-campus.
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